What the evidence said

Health Check vs. Healthy

Is your CMDB health dashboard telling the truth? A mid-sized pharmaceutical company's CMDB scored well on the dashboard's default completeness and duplicate rules. Reconciled against its discovery tools, half the estate was not what the scores said it was.

154 → 9

Duplicate groups in production

1,180

Retired devices still marked Installed, invisible to any dashboard

1,405 of 2,835

Devices seen by no discovery tool

1,550

Records through one governed import path in the first cycle