Reference

Deliverables

Everything ServiceMatch produces, in one place — each artifact linked to the concept that explains it. These are the outputs an engagement actually hands over.

Deliverable	What it is
Golden record set	One identity-resolved record per real device, with per-field source provenance and per-device reasoning cards explaining the full chain in plain language.
Disposition report	What is new, what updates an existing CI, and what was held back — with the specific reason on every skipped record.
ServiceNow import sets	IRE-ready payloads plus update-set XML — conditioned input to reconciliation, never table loads. Blocked by quality gates if required checks fail.
CSDM 5.0 workbook	The service model as a generated, conformant workbook — a view of the governed model described in CSDM attribution & coverage, never a hand-edited source.
Coverage & field-gap reporting	The three-way coverage split and per-class field-gap analysis with itemized improvement recommendations.
The governance log	Every decision that shaped the data — authored by the AI layer, reviewed by your operator, traceable in both directions.
Provenance manifest	Every export carries its audit companion: the configuration and decisions in the bundle manifest, with input fingerprints recorded in export history.

The through-line

Every deliverable carries its evidence with it. The export is not just data — it is data plus the record of the judgment that produced it.